Reference

puma99 Privacy Policy for Your Account

Your puma99 Privacy Policy explains what we collect when you open an account, check a wallet status, or browse from a mobile device.

Clear data purposesWallet record controlsMobile browser accessPolicy contact path
puma99 puma99 Privacy Policy for Your Account
CONTACT ROUTES

Where Privacy Questions Reach Us

A clear contact route helps you ask what a record means or request a correction without guessing which team to reach.

Account access questions If a sign-in or phone verification record looks wrong, contact us through the account…
Wallet record questions For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account record, use the…
Change requests You can ask us to correct contact details, explain a stored cookie or clarify…
DATA PRACTICES

Inside puma99 Privacy Handling

We keep the Privacy Policy practical by tying each data practice to an account action you can recognise.

Account details

We handle the contact and verification details you provide when opening or accessing an account. The account path may use a phone verification step before access continues. We use those details to identify your account, answer requests and maintain the account records described in our Privacy Policy.

Payment references

A wallet or bank record can include a payment method, reference, amount status and matching account detail. DANA, OVO, GoPay and QRIS checks are used to identify the correct transaction state, while bank transfer and virtual account references support cashier enquiries.

Cookies and devices

Cookies can remember a session choice, while device details can help us recognise a browser security event. On a phone, our mobile browser path may record browser type and access time; these details help investigate repeated sign-in prompts or unusual account activity.

Account security

We use sign-in records, phone verification and related security checks to reduce unauthorised access. We do not ask you to place a password, one-time code or complete wallet credential in a support message. Keeping those details private also protects the account review process.

Retention periods

We retain account, payment and security records only for the period needed for the purpose described in the Privacy Policy, account support, dispute handling or legal duties that depend on local law. When a record no longer serves a valid purpose, our handling follows the applicable retention process.

Your requested changes

You may ask what personal details we hold, request a correction, ask about cookie handling or raise a deletion question through the support link. We verify the account before acting, explain any limit that depends on local law, and confirm the next step through the account contact route.

Privacy Policy Questions For puma99

The questions below address the Privacy Policy points that matter before you open an account or connect a local wallet. Each answer stays tied to a real account step, payment reference, device path or contact request, so you can decide what to share and how to ask for help.

It covers details you submit for account creation and phone verification, payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account, plus device and cookie records created during access. It also explains purposes, retention, security and ways to request changes.

Phone verification helps us connect an account request to the person seeking access and investigate sign-in problems. We use the record for account security and support, not as a reason to collect unrelated details. Access remains where local law permits and depends on local law.

Yes. The Privacy Policy includes payment references linked to DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account activity. We use method, reference and status details to match a cashier question with the correct account, without asking for your wallet password.

A mobile browser or computer browser may provide access time, browser type, session details and security signals. Cookies can remember a session choice. We use these details to maintain access, investigate repeated login prompts and protect the account, rather than to build unrelated personal records.

Use the support link shown on puma99 and ask for a personal record correction. Include the account email or phone reference and describe the field that needs changing. We may verify ownership before acting, then explain the result or any restriction that depends on local law.

Retention depends on the purpose of each record, such as account access, payment matching, security review, dispute handling or legal duties. Our Privacy Policy does not treat every record alike. You can ask support about a specific account or payment record and its applicable retention reason.

Start with the support link beside the account or cashier path and state whether your request concerns contact details, cookies, device records, a DANA receipt or another wallet reference. Share only necessary details. We may complete an account check before discussing or changing personal data.